Improvisation, Jazz and Blues in Conflict Resolution

What are Neil Denny's Conversational Riffs and how they can help us to keep communicating through conflict?  We explore how the things that we say shape and contribute to the conflict and what other choices we have when responding to arguments or complaints.  This program will give you easy to implement tools to enable you to manage conflict in your personal or professional life.

To get more information on Neil Denny's Conversational Riffs click here www.conversationalriffs.com