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Texas Conflict Coach

Texas Conflict Coach

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Welcome to the Texas Conflict Coach ® radio program with host Pattie Porter and special guest hosts, Zena Zumeta and Stephen Kotev. Our program aims to help listener's from all over the world learn how to manage conflict constructively with tools, strategies, and resources regardless of whether the dispute is in your business,home, workplace, school, church community, family, or with neighbors. Tune in every Tuesday for a 30 minute program. Find our archived podcasts at www.texasconflictcoach.com

Upcoming Broadcasts

What constitutes a ‘good death'? How and where are people dying? Are the needs of the dying being met? How can we advocate for a ?good death?? Considering we are all going to die and lose loved ones at some point in time in our journey through life, these are all important questions to explore. Recently there has been an increased emphasis on the importance of addressing healthcare disparities in end of life care. This increased emphasis is mostly as a result of a bountiful of research on how dying patients are invisible in many acute healthcare settings in the United States and are victims of healthcare disparities. That is, certain groups receive lower quality of care than others. Worse than being a dying patient, is being a dying patient who is perceived by medical personnel as belonging to a different race, culture or ethnicity. These biases that lead to disparate treatment are often present at a subconscious level. Dr. Jacqueline N. Font-Guzmán is associate professor at the Werner Institute at Creighton University. She is a certified mediator and arbitrator by the Puerto Rico Supreme Court. She is a Fulbright Scholar who has actively participated in the field of conflict studies through national and international conferences and workshops, and has conducted a wide variety of trainings and seminars in the field. Dr. Font-Guzmán conducts qualitative research with a focus on the fields of healthcare disparities, law, and conflict engagement. Specifically, how people construct meaning at critical points in their lives about their identity (e.g., professional and community), reflective learning/practice, and end of life to explore the manners in which meaning-making leads them to productively engage with conflict. She also explores how marginalized individuals create alternate stories and counter-narratives to address institutional injustices.
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On-Demand Episodes

All over the world, people think about divorce and do not know what to expect from the process, what they will have to arrange and how long it will take. This anxiety comes on top of the stress of the divorce itself, worries about the costs... more

Persons aged 65 and older are the fastest growing part of the population, and many families confront sometimes difficult decisions about care-giving, housing, health care, estate planning, and end of life planning for aging parents and other... more

Louise and William's new book, Being Relational, details seven ways of being in relation to others that capture the heart and soul of all that is self-help, grounded in method, and supported by relational conflict theory and brain... more

Family businesses are the backbone of many world economies. In the US, family businesses employ nearly 63% of the workforce and contribute 57% of GDP. They are also responsible for nearly 78% of new job creation. It is highly likely that... more

Like many conflict resolution or ADR professionals who start as a mediator, it doesn't take long before a mediator doing workplace cases in one organization begins to wonder about the organization's culture, communication, or leadership... more

Today's organizations require that workers be adaptable. Truly effective leaders know how to follow and how it feels to be a follower. Conversely, in order to be a productive team member, one must understand the difficulties of being a team... more

How long does it take to get defensive? What kind of impact does it have? Sharon Ellison will demonstrate how to defuse defensiveness, often instantly, whether you are talking to a co-worker or are a manager needing to give feedback to an... more

Conflict in the workplace is inevitable, but Toxic, difficult workplaces are not. Mediation is a tool that can help. And sadly, most HR professionals don't know this. They think mediation is not for them, when in fact they are effectively... more

In a globally converging business environment, it is common to find multi-cultural and multi-generational talent pool. Managers may face challenges to effectively manage this diversity. Join us as our guest, Prabu Naidu will share his... more

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