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Texas Conflict Coach

Texas Conflict Coach

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Welcome to the Texas Conflict Coach ® radio program with host Pattie Porter and special guest hosts, Zena Zumeta and Stephen Kotev. Our program aims to help listener's from all over the world learn how to manage conflict constructively with tools, strategies, and resources regardless of whether the dispute is in your business,home, workplace, school, church community, family, or with neighbors. Tune in every Tuesday for a 30 minute program. Find our archived podcasts at www.texasconflictcoach.com

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Like many conflict resolution or ADR professionals who start as a mediator, it doesn't take long before a mediator doing workplace cases in one organization begins to wonder about the organization's culture, communication, or leadership skills. ?If only the organization had better practices, the mediation (or coaching or training or group facilitation) wouldn't be needed?, many have thought. When working within an organization, the conflict resolution professional may begin to see issues or trends across departments that may suggest systemic issues. Now what? Explore the opportunities and challenges to communicate organizational issues to senior leadership by considering: When is an issue systemic? How is it assessed? How is it communicated? What next? Who is responsible? Consider these issues from the perspectives of an internal conflict resolution consultant at a company and an organizational ombuds at an educational institution and academic medical center. Rita Callahan has been a conflict resolution professional for 20 years offering services including mediation, facilitation, training, conflict coaching, consulting and ombudsing. She was an independent Conflict Resolution and Collaboration Consultant for 13 years, spent 6 years in the Conflict Resolution group at the New York City utility, and is now in the Ombuds Office at the University of California Davis. Rita has been active in the Association for Conflict Resolution at state and national levels and she has been a speaker at the Association for Conflict Resolution, the American Bar Association – Dispute Resolution Section, and the International Association of Facilitators annual conferences.
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On-Demand Episodes

Today's organizations require that workers be adaptable. Truly effective leaders know how to follow and how it feels to be a follower. Conversely, in order to be a productive team member, one must understand the difficulties of being a team... more

How long does it take to get defensive? What kind of impact does it have? Sharon Ellison will demonstrate how to defuse defensiveness, often instantly, whether you are talking to a co-worker or are a manager needing to give feedback to an... more

Conflict in the workplace is inevitable, but Toxic, difficult workplaces are not. Mediation is a tool that can help. And sadly, most HR professionals don't know this. They think mediation is not for them, when in fact they are effectively... more

In a globally converging business environment, it is common to find multi-cultural and multi-generational talent pool. Managers may face challenges to effectively manage this diversity. Join us as our guest, Prabu Naidu will share his... more

Amid accelerating change and globalization, companies are faced with the difficult challenge of thinking globally while acting locally. Companies are in dire need of leaders who possess an exceptional ability to accelerate business in complex... more

Andrew Lock, being the only Australian to summit all 14 of the world's 8000m peaks has met with many challenges. Tragedy, exhaustions, sacrifices and his own near death experiences are all part of his ?Mountaintop Adventure?.... more

Theater of Witness is a form of performance in which the true life stories of people whose voices haven't been heard in society are performed by the storytellers themselves as a way for audiences to bear witness to significant social issues.... more

In many situations we see our decisions as an ‘either/or' dilemma. Author and Ph.D. Bernie Mayer argues in his new book, The Conflict Paradox, Seven Dilemmas at the Core of Disputes, that the real challenge is to find a new path... more

Conflict is a dynamic and unfolding process which can be rich with opportunities to explore and understand perspectives. Cinnie Noble, a pioneer of conflict management coaching created the CINERGY™ model in 1999. In her own... more

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