Texas Conflict Coach

Texas Conflict Coach

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Welcome to the Texas Conflict Coach ® radio program with host Pattie Porter and special guest hosts, Zena Zumeta and Stephen Kotev. Our program aims to help listener's from all over the world learn how to manage conflict constructively with tools, strategies, and resources regardless of whether the dispute is in your business,home, workplace, school, church community, family, or with neighbors. Tune in every Tuesday for a 30 minute program. Find our archived podcasts at www.texasconflictcoach.com

Upcoming Broadcasts

Everyday life is filled with interactions between superiors and subordinates.Whether you are up or down the food chain, you have to work with someone who has either more or less power than you.Join Columbia University Professor Peter Coleman, as we discuss his new book Making Conflict Work to learn what you can do in these difficult situations. Peter T. Coleman is an expert in the field of conflict resolution; researching, writing, practicing and teaching on it for over 20 years. His work as a scientist, educator, mediator, and organizational conflict consultant set the stage for Making Conflict Work. Dr. Coleman holds a Ph.D. in Social/Organizational Psychology from Columbia University, where he today serves as Professor of Psychology and Education and holds a joint-appointment in Social-Organizational Psychology at Teachers College and at The Earth Institute. Dr. Coleman is Director of the Morton Deutsch International Center for Cooperation and Conflict Resolution at Teachers College, Columbia University, Chair of Columbia University's Advanced Consortium on Cooperation, Conflict, and Complexity, and a research affiliate of the International Center for Complexity and Conflict at The Warsaw School for Social Psychology. Stephen Kotev is a Washington D.C. based conflict resolution consultant offering mediation, negotiation and facilitation services, conflict coaching, training and somatic education to private and government clients. He holds a Master of Science degree from George Mason University's School for Conflict Analysis and Resolution and a black belt in the Japanese martial art of Aikido. Stephen is a nationally recognized expert on how to maintain your performance under pressure and the Chair of the Association for Conflict Resolution's Taskforce on Safety in ADR.
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On-Demand Episodes

People of faith have an extra resource to guide them successfully through conflict, if they choose to take advantage of it. For Christians, applying biblical principles – love, forgiveness, the ?Golden Rule? – can turn a frustrating... more

Churches and their congregational members are not immune to conflict and the collateral damage that can be caused from unresolved "heart" issues which can grow into monsters. In this episode, Dale Pyne, CEO of Peacemaker Ministries... more

What happens when deep differences in theology, politics or identity turn into divisions in communities of faith? What initiates and fuels division? What conversations can build connection and care in the midst of profound... more

Churches are not immune to change and the conflict that comes with it. In this program, Joey Cope identifies the anxious people who will surface in times of controversy and will provide helpful strategies and techniques to bring... more

The program focuses on Zingerman's Community of Businesses and its philosophies and Customer Complaint Process. The businesses include the original business, Zingerman's Delicatessen, plus Zingerman's Bakehouse,... more

Disputes have existed as long as there have been people. Ways to resolve disputes have also existed just as long. But now, technology has made some of the oldest ways to resolve disputes new again and better than ever! Now... more

Mystery shopping can help companies avoid conflict - and negative customer experiences - before it becomes an issue. If you've ever found yourself wondering if mystery shopping is too good to be true, join us in a discussion with Rich... more

Customers and traders have much more balanced relationship now than in the past, due to the role of social media and customer reviews. The key role of online social media forces traders to actively engage in partner dialogue with their... more

We negotiate every single day over important and routine requests. Spouses negotiate over household and financial duties, co-workers negotiate time off, job tasks, promotions and salaries. When a perceived disagreement or... more

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