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Hot Buttons & Trigger Words: How to listen past your anger or theirs

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Texas Conflict Coach

Texas Conflict Coach

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Join Susan Shearouse as we talk about applying calm, courage and curiosity to those moments when their emotions or your own reactions are getting in the way.  We'll be looking at principles of non-violent communication to improve our listening skills.

 To learn more about Susan Shearouse, Frameworks for Agreement, click here http://www.frameworksforagreement.com

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