Customer care is a way of BEING - Part 1: Beginnings

Customer care is a way of BEING.  Did you know that 68% of customers leave a business because they don't feel like that business cares about them?  That's more than half the customers that leave your business.  In this 5-Part Customer Service Series both me and my guest Deb Brown of Touch Your Clients Heart we'll explore ways you can incorporate customer service systems into everything you do in your business.

Part I: Beginnings - Put your best foot forward.  This could be the beginning of a wonderful relationship - or not.  Your first impression is like a first date.  How you come across can determine whether there will be an ongoing relationship airs Tuesday, September 3rd 2013 at 11:30 am ET on Blog Talk Radio's, Let's Talk Strategies with Danette Moss.  You can listen to the show online by visiting: http://blogtalkradio.com/letstrategies or by phone call 1-323-657-0935 (press "1" to ask Deb and I a question).  

To learn more about Deb Brown visit: www.WowClientsNow.com