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Grant Fairley

http://www.strategic-seminars.com

Country: Canada

Language: English

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Strategic Seminars

Strategic Seminars for professional and personal development presented for business, government, charitable organizations, community groups, education and individuals.

Featured Episode

Team Building - Dealing With Conflict Through Forgiveness

Grant Fairley

Date / Time: 2/6/2009 5:00 PM UTC

Category: Business

Tense times makes team building even more critical to the success of any organization. Grant Fairley of Strategic Seminars talks about a key part of conflict management for any business, government or other organization. In this show as part of a series on team building and leadership, Grant will discuss the importance of forgiveness as a powerful tool to moving forward personally and to making your organization more effective.

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On Demand Episodes 18211

Original Air Date: 6/19/2009 6:30 PM UTC

Great Customer Service - Keeping Your Word

There are many elements to giving great customer service - no matter what your business or service. Keeping your word is essential. Learn more about this with Grant Fairley of Strategic Seminars.

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- Tags:
- great customer service
- business
- client service
- Grant D. Fairley
- Strategic Seminars
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Original Air Date: 2/6/2009 5:00 PM UTC

Team Building - Dealing With Conflict Through Forgiveness

Tense times makes team building even more critical to the success of any organization. Grant Fairley of Strategic Seminars talks about a key part of conflict management for any business, government or other organization. In this show as part of a series on team building and leadership, Grant will discuss the importance of forgiveness as a powerful tool to moving forward personally and to making your organization more effective.

<embed src="http://www.blogtalkradio.com/BTRPlayer.swf?displayheight=&file=http://www.blogtalkradio.com%2fstrategic-seminars%2fplay_list.xml?show_id=416167&autostart=false&shuffle=false&volume=80&corner=rounded&callback=http://www.blogtalkradio.com/FlashPlayerCallback.aspx&width=215&height=108" width="215" height="108" type="application/x-shockwave-flash" pluginspage="http://www.macromedia.com/go/getflashplayer" quality="high" wmode="transparent" menu="false"></embed>
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Original Air Date: 1/23/2009 5:30 PM UTC

How To Give Great Customer Service With Email

Great customer service and email seem to be opposites. How can you be effective using email to communicate with your clients? What email strategies can make email a positive part of your customer service strategy? Join Grant Fairley of Strategic Seminars for a review of some of the big ideas about using email well.

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Original Air Date: 10/29/2008 4:00 PM UTC

How To Give Great Customer Service For Funeral Homes & Cemeteries

Death is always a difficult time for a family and friends. It can be made easier by great customer service by a funeral home and cemetery. Or it can be a horror story. Grant Fairley discusses how to make a sad time better - not worse

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Original Air Date: 7/9/2008 5:00 PM UTC

How To Give Great Customer Service By Delegating Authority

Great customer service happens when people dealing with the customers either have or have immediate access to someone who has the authority to make a decision. Learn how sales are lost by no one having the power to say "Yes - we'll take your money!" Grant Fairley is your host today.

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Original Air Date: 7/1/2008 3:30 PM UTC

How To Give Great Customer Service By Being Positive

From the Strategic Seminars on How To Give Great Customer Service, Grant Fairley gives some key ideas on how to be positive and stay positive as you serve your customers.

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Original Air Date: 6/18/2008 8:00 PM UTC

Seminars How To Give Great Customer Service

Customer Service will make or break any company, government agency or other organization. Find out some of the big ideas from Grant Fairley on how to move your group up to great customer service.

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Grant Fairley

On Demand Episodes

Listeners

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Comments

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Strategic Seminars

Featured Episode

Team Building - Dealing With Conflict Through Forgiveness

On Demand Episodes 18211

Great Customer Service - Keeping Your Word

Team Building - Dealing With Conflict Through Forgiveness

How To Give Great Customer Service With Email

How To Give Great Customer Service For Funeral Homes & Cemeteries

How To Give Great Customer Service By Delegating Authority

How To Give Great Customer Service By Being Positive

Seminars How To Give Great Customer Service

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