Strategic Seminars

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Strategic Seminars for professional and personal development presented for business, government, charitable organizations, community groups, education and individuals.

Featured Episode

Team Building - Dealing With Conflict Through Forgiveness

by Grant Fairley
in Business
on Fri, Feb 6, 2009 05:00PM UTC

Tense times makes team building even more critical to the success of any organization. Grant Fairley of Strategic Seminars talks about a key part of conflict management for any business, government or other... more

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On-Demand Episodes

Great Customer Service - Keeping Your Word

by Grant Fairley
in Business
on Fri, Jun 19, 2009 06:30PM UTC

There are many elements to giving great customer service - no matter what your business or service. Keeping your word is essential. Learn more about this with Grant Fairley of Strategic Seminars.

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How To Give Great Customer Service With Email

by Grant Fairley
in Business
on Fri, Jan 23, 2009 05:30PM UTC

Great customer service and email seem to be opposites. How can you be effective using email to communicate with your clients? What email strategies can make email a positive part of your customer service strategy? Join Grant Fairley... more

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How To Give Great Customer Service For Funeral Homes & Cemeteries

by Grant Fairley
in Business
on Wed, Oct 29, 2008 04:00PM UTC

Death is always a difficult time for a family and friends. It can be made easier by great customer service by a funeral home and cemetery. Or it can be a horror story. Grant Fairley discusses how to make a sad time better - not worse

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How To Give Great Customer Service By Delegating Authority

by Grant Fairley
in Business
on Wed, Jul 9, 2008 05:00PM UTC

Great customer service happens when people dealing with the customers either have or have immediate access to someone who has the authority to make a decision. Learn how sales are lost by no one having the power to say "Yes -... more

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How To Give Great Customer Service By Being Positive

by Grant Fairley
in Business
on Tue, Jul 1, 2008 03:30PM UTC

From the Strategic Seminars on How To Give Great Customer Service, Grant Fairley gives some key ideas on how to be positive and stay positive as you serve your customers.

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Seminars How To Give Great Customer Service

by Grant Fairley
in Business
on Wed, Jun 18, 2008 08:00PM UTC

Customer Service will make or break any company, government agency or other organization. Find out some of the big ideas from Grant Fairley on how to move your group up to great customer service.

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Is Fibromyalgia Real?

by Grant Fairley
in Health
on Tue, Jun 3, 2008 02:00AM UTC

Fibromyalgia is one of those conditions that some people say has changed their life while others say fibromyalgia is all in your mind. Learn from pain specialist and Strategic Seminars presenter Dr. Blair Lamb about this condition known as... more

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Fairy Tales For Life - Jack & The Beanstalk

by Grant Fairley
in Business
on Tue, May 27, 2008 06:00PM UTC

How does Jack & The Beanstalk relate to your self-confidence and motivation? Get a small peak from one of our popular seminars with Grant Fairley.

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The Power To Forgive

by Grant Fairley
in Business
on Tue, May 27, 2008 04:30AM UTC

Hear a short part of one of Strategic Seminars' most popular topics - How To Forgive and Forget. It's a key to your well-being.

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