Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.

Life Business and Money - Serving Your Customers Online

  • Broadcast in Business
Steven Kay

Steven Kay

×  

Follow This Show

If you liked this show, you should follow Steven Kay.
h:229783
s:3324687
archived
Play
Customer service is a funny thing.   Some people want to meet face-to-face.  These people will just “stop by” the office and chat about whatever’s on their mind.  Others prefer telephone, or email, or text messages, or Facebook, etc.   The challenge for today’s businesses is that new communications tools come into play, but the old ones do not go away.   This makes life more convenient for the customer, but far less convenient for the business owner.
 

Facebook comments

Available when logged-in to Facebook and if Targeting Cookies are enabled