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One of the most challenging roles of an effective entrepreneur or small business owner is that of “peacekeeper.” The ability to effectively navigate conflict will ultimately propel you to grow both professionally and personally. Business consultant, licensed mediator and Amazon bestselling author Susan Steinbrecher Anita Campbell in this episode to reveal the “Three Golden Rules” of engagement and the “Six Steps to Conflict Resolution.” Learn the secret to “heart-centered” communication that will, more often than not, make the difference between positive and negative outcomes.
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