Managing Difficult People and Conversations With Panache

You run. You hide. You call in sick. But when you resurface, you realize there's no escape: that monster boss, pesky coworker, or negative friend or relative is still there, and sooner or later, you've got to deal with the problem head-on.

We've all been there. But what do you do about it?

Bernadette Boas, coach, consultant and author of the book Shedding the Corporate Bitch, used to be the person everyone tried to avoid. Now, she's the one people seek out when they want to learn how to deal with difficult people.

Join Bernadette and me live Wednesday at 11 AM EST, when we'll talk about managing difficult people and conversations with panache. If you've ever been on the receiving end of someone else's on-going bad mood, you don't want to miss it!