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RossTalk Extra -- A look inside the communications department of a FORTUNE 500 company. This is RossTalk for the week of July 13, 2015. In RossTalk, strategic communications consultant Gary M. Ross takes a 90-second look at issues in the news and how they relate to best practices in communications. New episodes are usually posted on Mondays. www.garymross.com @garyrosschicago