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JeffreySummers

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Information & Advice For Operators Of Hospitality Businesses.

On-Demand Episodes

More on the hospitality marketing mindset and the opportunities you have for fixing what's broken in your business.
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JeffreySummers

With the release yesterday of Ed Keller & Bray Fay's new book "The Face-To-Face Book," we talk about why it is important and even critical to focus more on offline conversations about your business and it's guest experience.
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JeffreySummers

10 top ideas from management guru Peter Drucker and what context we can draw for our restaurants & hotels.
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JeffreySummers

Understanding the guest experience and continually personalizing it will deliver better results.
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JeffreySummers

This episode deals with the issues around which platforms get better results and how to talk to guests and make a real impact.
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JeffreySummers

In today's episode we talk about THE most important component of a highly successful marketing program.
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JeffreySummers

We begin this series talking about the fundamentals of marketing your restaurant and how you ensure it is effective and rewarding.
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JeffreySummers

More of our discussion on the practical nuts and bolts of how to build a more social business that rewards you with a real ROI in real dollars.
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JeffreySummers

The practical nuts and bolts of how to build a more social business that rewards you with a real ROI in real dollars.
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JeffreySummers

...why you shouldn't care about the differences and why they really aren't the competition anyway!
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