Integration, Agility and Driving Value at BNP Paribas

Lionel Loiseau, Head of the BPM Competency Centre at BNP Paribas, joins Finance IQ to talk about Business Process Management (BPM) in Financial Services. He explains the importance of BPM for BNP Paribas and outlines the key first steps in setting up a BPM Competency Centre. The interview then takes a look at people and change management in terms of winning hearts and minds to deliver enterprise-wide success. Lionel also sums up the BPM Competency Centre's most remarkable achievements and gives us a taster as to what’s coming next. Finally, we ask him to give a ‘60-second elevator pitch’ to sell a BPM programme to a CEO. Lionel Loiseau will be speaking at the Business Process Excellence in Financial Services conference in London from 21st-22nd September. There is still time to get involved with the event. For further details and to access free downloadable articles and interviews on this subject, please visit: www.bpefinance.com, email exchangeteam@iqpc.co.uk or call freephone 0800 652 2363.