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The electronic government landscape is increasingly pointing towards a diffusion of power, and an increased role and voice for citizens in public decision-making.
Tomasz Janowski from the UNU-IIST Center for Electronic Governance discusses some of the global trends that he is observing: participatory democracy, the increased regulation of new service delivery channels and the need for leadership in ICT services, challenging the notion of what “whole of government” really means in practice.
For more information, including links and resources please visit http://gov20radio.com