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Imagine doing this in your business? Wouldn't it be wild and great customer service and RESPECT. Yes, offering the customer respect is only 10% of communication skills. Let us make it 90%. Usually you hear "No Problem" from an employee.putting the focus on them.
Let us reverse that and show respect for the customer 90%. Here is how to do that. You will learn about empathic listening, listening that develops trust between 2 people.
It is a question using values. I wwill demonstrate this during the radio show.