Sustaining a Six Sigma Program: An Allstate Insurance Case Study

It takes a lot of work to maintain the sustainability of any Six Sigma program, but Allstate Insurance Company has done just that. Genna Weiss speaks with Steven Degnan-Schmidt, Director of Six Sigma Enablement for Allstate, to discuss how his organization’s Six Sigma deployment has managed to maintain itself for the last five years, keep program momentum and ride through the current economic crisis.