What should be simple often becomes complex, frustrating and unsatisfyng. You have what you consider to be a valid need or complaint yet the conversation (or agrument) that follows "somehow" becomes fruitless, infuriating, conflictual and depressing. Exhausted you roll your eyes and raise the White Flage of surrender...your needs are not being heard no matter how hard you try.
Dr. Penn provides advanced communication techniques. When that are understood and integrated, your communications immediately elevate to a high level. Relationships of all kinds will become more robust and satisfying.