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Episode 36: Are you assuming that your way is the customer’s way, too?

  • Broadcast in Self Help
Scott McKain

Scott McKain

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A recent Pew Research study revealed that only 15% of Americans have ever used Uber or Lyft. It also uncovers other startling information for those of us who actively engage online. This causes Scott McKain to question: are you assuming the way YOU do things is the way that the customer does, too?

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