The Power of Listening

Winston Churchill once quipped, "Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen." Besides demonstrating your courage, the power of listening is that it also reduces conflict in your life, leads to better collaboration at home and at work, and establishes mutual respect. In this episode, Angela shares 4 specific active listening techniques that will immediately help you increase your communication ability.

Resources
Active Listening from the US Dept of State Diplomacy In Action website - http://www.state.gov/m/a/os/65759.htm
Improving Your Listening Skills - http://www.people-communicating.com/listening-skills.html