Rachel Bicknell is a senior network engineer (or IT Plumber) with 14 years of experience. Graduating with a degree in computer science from James Madison University Rachel has over her entire career trained coworkers and customers on many information technology concepts, including architecting and configuring networks with Cisco, Juniper, and Extreme devices. She has produced many procedural and architectural documents, thus simplifying the understanding of technology that looked complicated at first glance. Like many woman Rachel is a fulltime wife and mother on top of being a mompreneur. She has a passion for pugs, a knack for public speaking and online teaching, and helps people find telecommuting jobs.
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