Paul Childerhose on "Operational-izing" Data Quality Programs

Financial reference data managers are starting to focus on strategic planning as they face the concept of having to “operationalize” data quality programs across their entire firms. As with any company-wide effort at implementing new practices, this comes with its share of challenges.

Paul Childerhose, Associate Director, Securities Data Services, RBC Capital Markets, has found that the key to building a successful data quality program and to make it operational is to establish credibility within the firm as a “go to group” and to “be available – get things done.” The core tenant of building a successful program, he says, is an acknowledgement that quality can and must be managed. “There has to be a dedicated focus toward managing the quality of the product,” said Childerhose. “If it’s not measured, how material is it?”

In the below podcast, he discusses these points as well as how to choose the right partners and whether the industry as a whole is ready to answer to increased expectations. He'll talk further about this at FIMA 2011. Visit the website to learn more about the program and to register to attend.