Join Michelle Phillips and her guest etiquette coach, Patricia Rossi. You will learn tools to create social comfort and confidence, workplace credibility, and quality connections. With a focus on kindness and relationships opposed to rules, this show will help you and your staff avoid business faux pas and networking awkwardness, and guide you through easy-to-understand professional etiquette. Through interactive and entertaining lessons, Patricia teaches that etiquette doesn’t have to be stifling. It’s about being comfortable, confident, and anxiety-free.
Patricia Rossi is the host of NBC Daytime’s weekly Manners Minute which airs in 165 syndicated television markets. Her best-selling debut book Everyday Etiquette: How to Navigate 101 Common and Uncommon Social Situations (St. Martin’s Press 2011) is currently in its fifth printing. Patricia is a nationally acclaimed business etiquette coach, spokesperson, author, and columnist. She has been featured in Bloomberg Businessweek, The Wall Street Journal, The New York Times, USA Today, Real Simple, HGTV.