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Join host Rich Hand as he takes on the hottest topics of the day and interviews the "movers and shakers" in the contact center & software testing industry.

On-Demand Episodes

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Join Rich as he interviews speakers presenting at the 2012 March STP Conference in New Orleans. This week Rich Interviews Jim Holmes of Telerik. They will be discussing his upcoming presentation "Automation Isn't All Shiny... more
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Join Rich as he interviews speakers presenting at the 2012 March STP Conference in New Orleans. Rich interviews CEO of XBOSoft Philip Lew... Join us!
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Join Rich as he interviews speakers presenting at the 2012 March STP Conference in New Orleans.
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Join Rich Hand as he facilitates for Jon Bach Director of Live Site Quality at eBay and opening Keynote at the STP Conference in New Orleans as he discusses "Is Testing Dead?"! This is a live show and Jon will do his best to take as many... more
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Join Rich as he interviews Bob Davis about the importance of turning contact center conversations into sales. Bob will be presenting "Turning Service Into Sales Through a Quality Conversation" in Orlando at the upcoming Conference April... more
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Join Rich as he interviews speakers at the upcoming 2012 Contact Center Conference & Expo in Orlando.
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Join Rich as he interviews speakers presenting at the 2012 March STP Conference in New Orleans.
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Join Rich as he interviews speakers at the upcoming 2012 Contact Center Conference & Expo in Orlando. Anne will discuss how you can create a high performance contact center environment at your organization. Join us!
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Join Rich as he interviews speakers presenting at the 2012 March STP Conference in New Orleans.
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Join Rich as he interviews speakers at the upcoming 2012 Contact Center Conference & Expo in Orlando. Steve is the author of Selling Genius - Achieving Extraordinary Sales Results with Ordinary People We will discuss his success... more
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