Beyond Luck...Driving Quality Imrpovements - An Interview with John Langhorne

John Langhorne, Author of the recently released book Beyond Luck - Practical Steps to Navigate the Path From Manager to Leader, Speaker, and Principal/Owner @ Langhorne Associates, has been working with people in organizations for over 25 years and has found that there are three things you can almost always bring people to the table to agree and work on. 1. Safety because no one wants to work in an unsafe environment. 2. Training because no one wants to work dumb and 3. Quality because most people want to do good work. One of the worst things management can to to people is put them in situations where they are forced to do poor work - and this happens too often. This episode, which will focus on point #3, is a must-listen to segment for entrepreneurs, managers and leaders who are serious about the success and sustainability of their organizations continuous improvement journey. Call in live at 646-200-3898 with questions and comments.