TEI 070: Innovation and product management at Chick-fil-A – with Steve Nedvidek

Global Product Management Talk is pleased to bring you episode 070 of...

The Everyday Innovator with host Chad McAllister, PhD.

The podcast is all about helping people involved in innovation and managing products become more successful, grow their careers, and STANDOUT from their peers.

About the Episode: To find out more about how Chick-fil-A innovates, I arranged an interview with Steve Nedvidek. He is a senior manager in Innovation for Chick-fil-A,  responsible for helping to build the innovation muscle within the organization. His primary duties are geared toward creating a culture of and competency for innovation at Chick-fil-A.

At the end of the interview Steve shared that Chick-fil-A is a case study in Nancy Duarte’s new book, Illuminate, which shares the steps for effectively communicating your ideas and getting others to support them. Nancy will be a guest in a future interview.

In this interview we discuss:

1. The relationship between improv acting and innovation
2. Three questions to increase organizational innovation
3. How “Hatch” – the Chick-fil-A innovation lab – is used
4. Design Thinking influences at Chick-fil-A