Interview with Jeff Cole
Getting the “People Part” of Operational Excellence Right…
One adage about what it takes to make OpEx sticky is: getting the people part right.
In this interview we get to hear from Jeff Cole, a co-author of Driving Operational Excellence. Jeff authored a much needed chapter on the topic of “Change Management Street Smarts.”
No matter what your role is – a top executive responsible for the bottom line or a ‘worker bee’ who needs to get buy-in for changes – you will find gems of wisdom here you can apply immediately.