Yvonne A Jones is an Online Marketing Strategist & Small Business Mentor who is passionate about delivering excellent client care and customer experience. She believes that rather than focusing on customer service, businesses should focus on making every contact with their clients and customers an enjoyable experience. She was recognized in 2012 by GetApp.com as "One of the Top 10 Most Influential Customer Service Experts to Follow." In July 2013, she was listed on HuffingtonPost.com as one of "The Top 100 Most Social CustServ Pros on Twitter." Her clients call her "The Queen of Business Breakthroughs."
Facebook Business Page: http://facebook.com/SocialMediaandCustomerService