Get your Business in Shape: Steps to Organisational Fitness

Tutku Salihoglu, Head of Process Improvement at Fortis, gives an insight into the company's Organisational Fitness Programme. She explains the background behind the launch of the programme, before detailing the management methodology behind it, how it is being rolled out, and how it has changed the structure of the organisation. Tutku also explains how the effectiveness of this initiative is being reviewed and measured, as well as talking about the types of ‘unnecessary’ activities the lean approach has eliminated so far. She runs through the training elements involved and reflects on how it is being received company-wide. Finally, she sets out how Fortis aims to achieve continuous improvement, moving forwards. The interview closes with some personal learnings on challenges faced and how they have been overcome. These topics will be covered in depth at the forthcoming Central and Eastern Europe Process Excellence Regional Forum. For details about this event, please visit www.processexcellencecee.com, call 0800 652 2363 or email enquire@iqpc.co.uk.