Effective Communication is Good Business | 49

Felicia Harris, CEO of EverythingHR and EverythingHR Financial Services interviews Jeneen McNally, President of Speak So They Listen, LLC. Jeneen discusses the intricacies of teaching employees and management better communication skills. Jeneen keeps her classes short and interactive while also utilizing an app in order to ensure more people learn and use their new skills. They discuss learning styles as an important factor for management as well as employees to take into consideration when communicating with each other. 

Highlights:

●  Jeneen became a marketing professional because of her mother.
●  After working in tech training, Jeneen focused on the art of effective communication. 
●  Jeneen talks about her eight-course offerings beginning with her signature course, Speak So They Listen.
●   Communication affects everything in the workplace, but it starts with leadership. 
●   Interactive, quick training classes need to be continued throughout the year to connect the trainings to the company’s goals. 
●   Felicia emphasizes targeting people’s different learning styles.
●   Jeneen demonstrates the power of learning how to use your voice.
●   Making a few adjustments to our speaking style can change the way we connect with others.
●   Learning how to pay full attention to someone has become difficult because we think too much about our response.
●   Building rapport with colleagues requires paying attention to subtle communication that we don’t always consider.
●   Fixing struggles with any aspect of work relationships really means understanding ourselves.
●   Changing your approach to communication improves relationships and productivity..