Does Your Strategy for Quality Outcomes Maximize Potential of MTM CMR?

CMS added the MTM CMR completion rate measure to Star Ratings for Medicare plans in 2016. Since then, plans have struggled to reach the cut point to achieve 5 stars. Further changes to the measure create new challenges, but they may also open new doors. By transitioning the MTM CMR measure from process-based to outcomes-based, CMS is setting the stage for plans to consider MTM program as part of the larger strategy.