Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.

Customer Experience Show - Episode 11 - Dick Lee

  • Broadcast in Business
Customer Experience

Customer Experience

×  

Follow This Show

If you liked this show, you should follow Customer Experience.
h:102370
s:1070280
archived
Consultant, author and educator Dick Lee is founder and principal of High-Yield Methods, a Twin Cities-based consulting firm that helps clients globally manage CRM implementation. HYM views CRM “holistically,” taking it beyond technology to also include developing customer-centric strategies, redesigning business process and aligning strategy, process and technology.

Facebook comments

Available when logged-in to Facebook and if Targeting Cookies are enabled