Social Media Hour #26

Should you be trusting use of social media in your company to people who are old enough to remember manual typewriters? Why not take advantage of the people who've grown up with the stuff - the Millenials. On this week's show Ad Hocnium Creative Catalyst Steve Lubetkin joins Cathy along with Ben Garrett, whose post on the PRSA blog on this topic caused quite a stir. Also this week: Deloitte's John Hagel III joins the program to talk about The Shift Index, the report he developed with John Seely Brown analyzing the tectonic movement taking place in how businesses do business.