When we talk about "culture" from a business standpoint, we tend to think about "corporate culture" - the general feel and tone of a business. A company's culture may include the perks and untangible benefits employees derive from working there. It may include whether or not the company trains leaders or makes demands of managers.
But big corporations aren't the only ones that have cultures. Even the smallest business has a culture - a way in which it works. Our guest today, Michael Ross, founder of Mainstream Life Solutions, specializes in building and improving cultures across a wide range of company sizes. We're going to talk about how to define a company's culture, what makes a good culture and why some become toxic, as well as how to heal that toxic culture.
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