• 01:00

    Franchising is All About Relationships - REPLAY

    in Business

    This rebroadcast is from The Franchise Model Series from earlier this year. Host, Paul Segreto welcomed as his guest, Mark Liston, President of Glass Doctor. Paul and Mark discussed operations support and franchisee relations best practices with emphasis on the franchise relationship itself.
    About Our Guest
    Mark Liston is President of Glass Doctor, a brand of the Dwyer Group. In franchising since 1981, Mark is very involved in the International Franchise Association (IFA). He is the immediate past Chairman of the Board of Governors for the Institute of Certified Franchise Executives having earned his CFE in 2005. Mark is also on the IFA's Educational Foundation Board of Trustees. Previously, he was a member of the VetFran Committee and IFA's Public Relations Committee.

  • 01:00

    Franchising is All About Relationships

    in Business

    In the second week of The Franchise Model Series, host, Paul Segreto welcomes as his guest, Mark Liston, President of Glass Doctor. Paul and Mark discuss operations support and franchisee relations best practices with emphasis on the franchise relationship itself.
    About Our Guest
    Mark Liston is President of Glass Doctor, a brand of the Dwyer Group. In franchising since 1981, Mark is very involved in the International Franchise Association (IFA). He is the immediate past Chairman of the Board of Governors for the Institute of Certified Franchise Executives having earned his CFE in 2005. Mark is also on the IFA’s Educational Foundation Board of Trustees. Previously, he was a member of the VetFran Committee and IFA’s Public Relations Committee.

  • 01:20

    Franchise Interviews Honors our Military Veterans

    in Business

    First, we are meeting with Kevin Wilkerson.  Kevin and Laurel Wilkerson own a Marco’s Pizza franchise in Broken Arrow, OK.  Kevin spent 24 years as an Army Infantry Officer and retired in 2005 as a full Colonel.  Laurel served on active duty with the Army as an attorney for over 20 years, retiring in 2008.  He later learned of Marco’s and decided to get involved in entrepreneurship.   
    Next, we meet with Chris Rolen.  Chris spent eight years on active duty in the Army, including a 2002 deployment to Iraq for Operation Enduring Freedom.  Chris decided to open a Weed Man franchise and received a 25% veteran’s discount.  He opened Weed Man of Loveland in January 2012 and participates in a program called Project Evergreen, a service that reaches out to wounded warriors. 
    Did you know one in three seniors in the United States is a veteran or surviving spouse of a veteran?  Every day, many of these men and women go without the health care they need simply because of lack of information or assistance.  Recognizing this, Home Helpers, one of the nation’s leading senior care franchises specializing in comprehensive home healthcare services and companionship, has teamed up with Veterans Care Coordination to provide an easier path for veterans and surviving spouses to receive the benefits to which they are entitled and deserve.
    We are meeting with Emma Dickison, the President of Home Helpers – For over a decade, Home Helpers’ Compassionate Caregivers have been providing one-on-one companion care  and in home care services to seniors, new and expectant mothers, working parents and individuals in need of continuing and recuperative home care. 
     

  • 01:15

    Memorial Day Show - Military Veterans and Franchising

    in Business

    Did you know that according to a recent Small Business Administration study, (http://www.sba.gov/sites/default/files/files/rs384.pdf) veterans in the private sector are at least 45 percent more likely than those with no active-duty military experience to be self-employed.  

    Today we are meeting with Sean Falk – A former US Marine infantry officer who served more than 8 years in active duty and reserves, including tours during Operation Desert Storm and in Bosnia.  Falk now owns 10 franchised businesses in several states.
     
    And with the current unemployment rate for young male veterans who served during the Gulf War II era hovering around 21% (more than double the national average), entrepreneurship is becoming a very attractive option for thousands of returning service members.
    Franchising continues to be a popular way for veterans to take control of their futures.


     In fact, Great American Cookies recently launched the Great American Patriot program (www.greatamericancookies.com/patriot) which provides a 40% discount to veterans.



    In part 1, we meet with Sean Falk, a former US Marine infantry officer who served more than 8 years in active duty and reserves, including tours during Operation Desert Storm and in Bosnia.  Falk now owns 10 franchised businesses in several states.

    In part 2, we will meet with Derek Henze of Toppers Pizza.
    Marty had the opportunity to meet Derek several years ago. Derek Henze, 28, is a franchisee with Toppers Pizza. He has signed for 3 stores in Minneapolis, MN market, expecting to open his first store in July 2011. Derek served in the US Army for eight years as a Field Artillery Specialist and Army Paralegal, serving one tour in Iraq from 2003-2004.

  • 01:00

    Veterans in Franchising - From Battlefield to Boardroom

    in Business

    This week on Franchise Today, Franpreneur and Helgerson Franchise Group CEO, Lonnie Helgerson joins Host, Paul Segreto and Co-producer, Joe Caruso to discuss veterans in franchising - from battlefield to boardroom.
    Lonnie also discusses his newest venture into franchising, IslandTime Treasures, and his new book, 5 Pennies: Ten Rules to Successfully Building a Franchise Mega-Brand and Maximizing System Profits.
    The team at Franchise Today is dedicated to franchise success at all levels. So, whether you're a franchise professional looking to grow a franchise concept, needing some assistance in facing today's challenges or would just like to better understand franchise best practices, then Franchise Today is for you!

  • 01:01

    Derek Henze of Toppers Pizza Meets with Franchise Interviews

    in Business

    Marty had the opportunity to meet Derek several years ago.  Derek Henze, 28, is a franchisee with Toppers Pizza. He has signed for 3 stores in Minneapolis, MN market, expecting to open his first store in July 2011. Derek served in the US Army for eight years as a Field Artillery Specialist and Army Paralegal, serving one tour in Iraq from 2003-2004. He is a college graduate from University of Wisconsin - Whitewater double majoring in Marketing and Entrepreneurship. While in college, he worked full time for Toppers Pizza corporate office, headquarters in Whitewater, WI, as their national marketing coordinator. He is also a participant in the International Franchise Associations VetFran program. He has started several non-profit businesses while in college and was the founding president of the UW-Whitewaters Collegiate Entrepreneurs Organization chapter, one of the most highly awarded and recognized chapters in the world.

  • 01:00

    Franchising is All About Relationships

    in Business

    We've chosen this archived segment of Franchise Today for this week's replay as it's about relationships and that's what holidays are all about - relationships! Happy Thanksgiving to all


    In the second week of last year's The Franchise Model Series, host, Paul Segreto welcomed as his guest, Mark Liston, President of Glass Doctor. Paul and Mark discussed operations support and franchisee relations best practices with emphasis on the franchise relationship itself.


    About Our Guest


    Mark Liston is President of Glass Doctor, a brand of the Dwyer Group. In franchising since 1981, Mark is very involved in the International Franchise Association (IFA). He is the immediate past Chairman of the Board of Governors for the Institute of Certified Franchise Executives having earned his CFE in 2005. Mark is also on the IFA’s Educational Foundation Board of Trustees. Previously, he was a member of the VetFran Committee and IFA’s Public Relations Committee.

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