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How well can you resolve conflict?
People resolve conflict in different ways. A bully might say "I can resolve confict just fine," but usually the conflict is resolved ONLY in the bully's mind. A non-assertive person might even say that the best way to resolve conflict is to let things settle out all by themselves.
In truth, a 5-step process for resolving conflict is easy to learn and brings phenomenal results.
This process, as outlined in Dan Bobinski's book, Creating Passion-Driven Teams, will be fully explained by Dan on this broadcast. NOT TO BE MISSED!
**Your host, Dan Bobinski, is the Executive Director at Center for Workplace Excellence and the author of Creating Passion-Driven Teams.