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True to our word we remained off air until retail rebounded. Actually we were just enjoying a longer than anticipated sabbatical.
Based on the attendance at the annual ICSC Recon in Las Vegas, the retail industry has made the turn and activity form both sides of the retail counter has been ferocious. What are some of the indicators? is this just a temporary rebound? Join the irrepressible Bob Dye and the overly analytical Jerry Anderson as they discuss, debate and investigate where all of this is going.
Walk into almost any store and you will see how technology is changing the way retailers and consumers do business. The National Retail Federation's annual Big Show in New York puts those technologies and dramatic changes on display. The Internet of Things and mobile technologies -- including that smart phone in your pocket -- have sparked a revolution in retail. Underlying all those changes are new applications of analytics that improve customer service, drive sales, and enable operational efficiencies. Data has become a new currency in retail.
On Thursday, January 7, at 2 pm EST, Brian Kilcourse of Retail Systems Research joins All Analytics Radio to discuss how retail technology has evolved in the past year and what retailers will see when they visit the NRF's technology-packed Big Show.
Kilcourse, a recognized leader in retail technology practices was one of the top retail CIO’s during his 10-year tenure at a leading West Coast retailer. He is an expert on subjects ranging from emerging technologies to IT governance and best practices in retail.
In this program you will learn:
How the Internet of Things is changing the retail game
What customers are demanding in terms of mobility and connectivity, and how smart retailers are responding
What new technologies might be on display at NRF, and when they will show up in retail applications
How data is spawning innovation in retail
How technology is supporting operational efficiency in the retail sector
Downsizing is a dangerous term in today's economy as this country still tries to recover and too many are still out of work but there is a "downsizing" movement hitting retail. The best evidence is Walmart and their Neighborhood Market concept, bringing smaller footprint stores into areas they otherwise would not consider. Couple that with the JC Penney concept of developing small "stores within a store" and the downsizing of retail is on! Listen in as Bob and Jerry discuss this movement and whether it can save struggling retailers such as Best Buy while also giving the 800-pound gorilla that is Walmart an even bigger slice of the pie!
No group of clients are more whimsical, less loyal, more assaulted by and defensive against sales pitches, less definable, and just plain more unpredictable than Mr. and Ms. John Q. Public when they walk into a retail store. On the other hand, those few who can meet the public's elusive needs, and can craft wrap up the package just right are garnering boundless profits. Host Bart Jackson invites guest John Holub, President of the New Jersey Retail Merchants Association, to tell just what it takes to craft an effective retail enterprise. What items - and what people sell best? What are the trendy winds to watch for? What about online stores? What techniques are the really successful merchants using that you need to apply? Come gather a wallet full of sales wisdom.
Segment 1: Bob Frisch, managing partner of the Strategic Offsites Group, is considered one of the world’s leading strategic facilitators, having worked with executives and boards in sixteen countries on five continents. He is the author of Simple Sabotage: A Modern Field Manual for Detecting and Rooting Out Everyday Behaviors That Undermine Your Workplace.
Segment 2: Elizabeth Gore is the Entrepreneur-in-Residence (EIR) at Dell, where she is working with Dell to extend its global advocacy efforts to raise entrepreneurship to the public policy agenda, encouraging policies and practices that support and enable entrepreneurial growth globally.
Segment 3: Bryan Mattimore is co-founder and chief idea guy at the sixteen-year old Growth Engine Company, an innovation agency based in Norwalk, CT. Bryan and his firm have managed over 200 successful innovation projects leading to over $3 Billion in new revenue for his clients. He is the author of three books on business creativity and innovation including the recently re-leased, 21 Days to a Big Idea.
Segment 4: Katherine Darnstadt is founder of Latent Design, which specializes in ideation, strategy, and execution of scalable and highly experiential architecture and urban design. They have created Boombox which is a prefabricated micro retail kiosk installed in high volume public spaces to provide short-term pop up commercial opportunities and cultural experiences. Erik Harmon is of Executive Director of the Wicker Park Bucktown Chamber of Commerce in Chicago.
Segment 5: Aaron T. Walker is a Businessman and Life Coach who has inspired many through his leadership, mentorship, and consistent pursuit of excellence.
Sponsored by Sage, Nextiva, and Pure Chat.
Ken Kraetzer, vice president, at CBSIServices, "Talks Business" with Retail-Digital expert Ryan Craver.
We will talk with Ryan about his talks at several spring conferences including the Direct Marketing Assocation - Integrated Marketing Week in NYC, how 2015 trends are emerging and happenings in retail marketing.
Ryan’s fascination with the intersection of retail and technology has led to a career of inspiring and leading retailers to be on the forefront of the evolving "connected retail" environment. Most recently, Ryan was in charge of the core department store strategy at Hudson’s Bay and Lord & Taylor. Prior to joining Hudson’s Bay Company, the graduate of Arizona State University was a senior leader at Accenture, driving growth and profit improvement across multiple clients, including Virgin Media, FedEx and Best Buy. Reach Ryan on firstname.lastname@example.org or @ryanmcraver
Ken Kraetzer works with Harrison NY based CBSI on programs that provide loyalty and usage benefits to major credit and retail card brands aswell as providing contact center mangement behind programs. Prior to CBSI, Ken worked in card and financial marketing at Chase Manhattan Bank, Dean Witter, American Express, and Herbert Dunhill Associates. Reach Ken on kkraetzer@CBSIservices.com or 914-630-3457.
Since we just pulled back the layers and reconstructed ourselves on our last Retail Journeys show. It is now time to go back to the basics and make sure we are making calculated fashion moves this holiday season. Tune in to Retail Journeys this Tuesday night at 11pm est., when Syn and I talk about ways to jump start your wardrobe this Season!
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