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Lily Eng, Director Six Sigma Enterprise COE at
Allstate Insurance Company, speaks about how her organization has revamped its Lean Six Sigma training program.
Customers are demanding more efficient and effective service from Contact Centers throughout all industries.
Walt will chat with the Assistance Vice President at Provident Credit Union, Walt Sweeny, about a Lean Six Sigma approach to Contact Center process improvement that Contact Center leaders could use to make their Contact Center be the best it can be, effectively and efficiently.
Walt Sweeny has been in the Contact Center business for over 16 years. He is currently an Assistant Vice President with Provident Credit Union in Redwood Shores California.
Previously, Walt had Contact Center assignments with Greater Bay Bank (a subsidiary of Wells Fargo Bank) and AT&T Broadband. He received his Master of Business Administration from San Francisco State University School of Business. Walt is also Lean Six Sigma Green Belt Certified. He serves on the Northern California Contact Center Association steering committee and resides in the San Francisco Bay Area. He is married with three daughters.
Is your organization tired of the cumbersome nature of Six Sigma? Are you in need of simplicity for your continuous improvement efforts? How about trying Lean Six Sigma? In this Profit through Process podcast, Genna Weiss of Six Sigma IQ speaks with John Blowers to introduce how this methodology can cut down on your project time.
Hisham Sabry of HSBC Egypt discusses adjusting the deployment of Lean Six Sigma to better suit the culture of Middle Eastern organizations.
The revolution in Lean and Six Sigma have done wonders for the manufacturers capable of embracing them. Healthcare is working hard at embracing Lean now as well. What about those of us who do office work? Can we become Lean? Does Lean even make sense in an office?
Properly adapted, Lean principles can improve any process anywhere, and guest expert Tracy Parks specializes in helping offices run Lean. Learn how you can simplify workflow, eliminate waste and improve efficiency.
Tracy Parks, CEO & Founder is a gifted, engaging and enthusiastic leader, speaker, and experienced trainer, passionate about developing and delivering innovative and practical solutions and imparting skill development to help clients manage information more efficiently.
Having spent 25 years as an entrepreneur and business owner, Tracy created Simplicated LLC out of her desire to share the lessons learned throughout her career. As the founder and owner of four successful businesses, she fully appreciates the pressures facing the business professional.
See more at http://www.simplicated.com/
Join us today on Women Leading the Way Radio as Michelle Bergquist, your host of Women Who Lead, interviews Mia Jackson, Management Consultant focusing on Strategy and Operations with Azienda Solutions Group.
Mia is a Six Sigma Green Belt; today she is going to help us understand what Six Sigma exactly is and how it relates to her being able to leverage her technical expertise and background in the business world. Mia’s background has some unique aspects so we may delve into a unique topic today!
As the CEO and Co-Founder of Connected Women of Influence, Michelle Bergquist is a passionate advocate for women in business. At Connected Women of Influence, we believe that more women need to lead in business and everything we do is center-focused on designing platforms, programs, connections and collaborative opportunities for b2b women to prosper, succeed and lead the way in business today!
On this episode of Teal Gray Worldwide Radio, our special guest is Owen Lean a.k.a. "The Bachelor of Magic."
Questions? Comments? Connect with show hosts: Teal Gray & Tui Snider. Be sure to follow @TGWWradio on Twitter!
Owen Lean, The Bachelor Of Magic, has been turning awkwardness into confidence ever since 2006, when he graduated with the world's first degree in street magic.
Yes. You read that right!
When Owen received his degree he made the front page of the Irish Times, and several other national newspapers. A year later his house burned down and he lost everything he owned, but he refused to let that hold him back.
Owen Lean has been traveling the planet ever since, performing his unique miracles, taking away people's fears and "Entertaining those without even the remotest interest in magic" - The Irish Times.
From just one person in a teaching environment, to thousands of people at an festival at event, Owen turns awkwardness into confidence through magic, British wit and "an ability to communicate beyond cultures." - LEAD International.
For more information, check out Owen's websites: http://roadmage.com/ and http://www.owenlean.com/
I was watching a boxing match on a movie once and I heards the boxers coach say to the star boxer while he was in his corner... "he is killing you out there, you have to "Lean in... Lean in more". I had no idea what he meant but when the boxer went out to meet his opponent he placed his feet in a stance and leaned in towards the opponent and started throwing thrusting punches with a powerful force until he knocked the man out. "Lean in more..."
We the people of God carry much weight on our shoulders. But we have to learn how to stand firmly on hard core effectual prayer at all times and daily without ceasing. Somethings happen to get us into the place that God has laid for us, but then there are things that happen that we bring to our own selves. When we pray continually for people and we wonder why there is no instant relief. Don't give up praying just pray the more... "Lean In More."
In this Profit throught Process podcast, Genna Weiss of Six Sigma IQ speaks with Dave McSherry, CFO/COO of ACPO, who discusses strategies for getting your CFO to more fully support your Lean Six Sigma initiatives upon initial implementation.
TOPICS: CHARLIE SHEEN, PATTIE LABEL AND BLACK FRIDAY
QOD: HAVE YOU EVER COOKED A TURKEY AND HOW DID IT TURN OUT
NOTHING IS OFF LIMITS ON THIS SHOW WE TALK ABOUT ANY AN EVERYTHING THIS IS NOT YOUR MAMAS KIND OF TALK SHOW SO COME JOIN IN THE DISCUSSION 347-202-0318
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