Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.

  • 00:45

    Interlog Winter Panel Discussion: Positioning Yourself For Growth Throughout Recovery

    in Podcasting

    In this podcast, Beth Kuntz, director of Interlog Winter, discusses the initatives to position your service and support business for growth throughout recovery.

  • 00:15

    GE Healthcare’s Key to Emerging Markets

    in Management

    Brazil's appeal for global corporations reaches far beyond its location as the host of the 2014 FIFA World Cup and the 2016 Olympics . The country has surfaced in recent years as one of the largest emerging global markets. Brazil’s sustained economic growth over the past decade has transformed its reputation. It should come as no surprise, then, that major corporations like GE are looking to add Brazil as a feather in the cap of their portfolios.
    In this podcast we'll speak to Alvaro Carvalheira, Director of Parts Logistics & Repair at GE Healthcare, Brazil, about the how GE was able to create a competitive edge in the spare parts business in Brazil. By developing a local infrastructure, having root fulfillment metrics and seting itself apart from the crowd by “integrating the local expertise together with the global process,” to address customers needs, GE was able to bolster customer experience and come out on top. Moreover, through their localized global strategy, they were able to identify and ship the right part at the right time to solve their customer’s problem;  A best practice that will ensure their success for years to come.

  • 00:14

    Ivin Smith on Driving Service Revenue and Online Parts Sales

    in Business

    As the corporate world barrels into the digital age, aftermarket supply chain professionals must consider how to better utilize technology to improve their businesses. Pitney Bowes is taking steps toward that kind innovation by focusing on how to better optimize service revenue and make better use of online portals for parts sales. In the below podcast interview, Ivin Smith, Vice President, Customer Service & WW Technical Support, Pitney Bowes, talks to Kelly Hushin, Online Content Manager, WBR, about why the company is taking these steps and how they’re improving operations. He mentions the implementation of creative incentive programs to drive the sales of fee-based services, among other initiatives.
    WBR produces Interlog Summer, a three-day conference for aftermarket supply chain professionals who are looking to automate reverse logistics processes to increase visibility and reduce cost, combat rising transportation costs and achieve better service by optimizing service infrastructures. Visit the website to learn more and to register.

  • 00:15

    Angie Hancock, Rolls Royce, on communication and supplier relationships

    in Business

    Angie Hancock, Global Repairs Services Senior Manager, Rolls Royce discusses communication in the supply chain with Kelly Hushin, Online Content Manager for Worldwide Business Research, producers of Interlog.

    Interlog is an annual cross-industry aftermarket supply chain event, this year geared to provide aftermarket logisticians with strategies needed to stay ahead of the curve in a recovering economy. Here, Angie talks about how to communicate openly and effectively with suppliers to enhance productivity.

    Angie will speak on a panel about this topic at Interlog, which takes place January 25 and 26, 2011, at the Hyatt Regency in Tampa. You can visit the website to take a look at other speakers joining her.

  • 00:12

    We ask Brian Nelson, Husky Injection Molding: To Outsource or Not to Outsource?

    in Business

    To Outsource, or Not to Outsource: that was the question for our podcast, which Kelly Hushin, Online Content Manager for Worldwide Business Research (WBR), discussed with Brian Nelson from Husky Injection Molding. WBR produces Interlog, an annual cross-industry aftermarket supply chain event, this year geared to provide aftermarket logisticians with strategies needed to stay ahead of the curve in a recovering economy.

    Brian is the Director of Transformation Initiatives at Husky, and he spoke with us about cost-benefit analyses in outsourcing, when cheaper is NOT better and quality control. This topic and more will be discussed at Interlog, which takes place January 25 and 26, 2011, at the Hyatt Regency in Tampa. You can visit the website to take a look at some of the speakers on the program or to register to attend.

  • 00:12

    We ask Brian Nelson, Husky Injection Molding: To Outsource or Not to Outsource?

    in Business

    To Outsource, or Not to Outsource: that was the question for our podcast, which Kelly Hushin, Online Content Manager for Worldwide Business Research (WBR), discussed with Brian Nelson from Husky Injection Molding. WBR produces Interlog, an annual cross-industry aftermarket supply chain event, this year geared to provide aftermarket logisticians with strategies needed to stay ahead of the curve in a recovering economy.

    Brian is the Director of Transformation Initiatives at Husky, and he spoke with us about cost-benefit analyses in outsourcing, when cheaper is NOT better and quality control. This topic and more will be discussed at Interlog, which takes place January 25 and 26, 2011, at the Hyatt Regency in Tampa. You can visit the website to take a look at some of the speakers on the program or to register to attend.
    11/22/2010 3:00 PM Angie Hancock, Rolls Royce, on communication and supplier relationships

  • 01:00

    Creating New Value And Revenue Streams In Your Service Organization

    in Podcasting

    In this brief discussion, the Interlog Winter Advisory Board talks with Beth Kuntz, Conference Director, on how they are adding new value and revenue streams to their service businesses.

  • 01:00

    MRO Strategic Sourcing with American Airlines

    in Podcasting

    This podcast discussed the strategies involved in American Airlines Strategic Sourcing for MROs. Paul Creider, General Manager of the Tulsa Base for American Airlines, speaks with Beth Kuntz, conference director for Interlog Winter 2010.

  • 01:00

    MRO Strategic Sourcing With American Airlines

    in Podcasting

    In preparation for Interlog Winter 2010, the heavy manufacturing aftermarket service and support conference of the year, Paul Creider, General Manager of the Tulsa Base for American Airlines, and Beth Kuntz, Conference Director, discuss MRO Strategic Sourcing for American Airlines.