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Success in business today requires a complex chemistry of people, product, value, and customer experience.
In this episode of Business: Engaged!, we welcome Jim Knight. He spent over 20 years with the iconic Hard Rock Cafe, one of the more recognized brands in the world. Their success is due as much to the people who work in the organization and the company culture as it is clever marketing. Today, Jim works with companies to revolutionize their culture so they set the stage for employee performance that rocks.
You can follow Jim Knight on Twitter at @knightspeaker.
Learn more about his work with companies at http://knightspeaker.com and http://hospitalityonpoint.com.
And over the coming weeks, I'm taking you with me on my journey to write my next book. I'll share my process for writing the book and give you updates on my progress. I've decided what topics I'll write about, so this week, I talk about setting goals and planning my book-writing time. If you want to catch the previous episode where I talked about the book writing process, click here.
Visit our website at www.businessengaged.com to listen to past episodes. And don't forget to connect with us on Twitter at @businessengaged and
Five employee benefits leaders joined CoHealth Checkup co-hosts, Carol Harnett and Fran Melmed, at the end of the second day of the inaugural Human Resource Executive Health & Benefits Leadership Conference in Las Vegas for a no-holds-barred conversation about the conference and employee benefits in general.
We were joined by: Andrew Gold, VP, Total Rewards, Pitney Bowes, Janet McNichol, Human Resources Director, American Speech-Language-Hearing Association, Vlad Gyster, CEO and Founder, H.Engage, Bonnie Pang, Vice President, Employee Benefits, Atlas Insurance Agency, and Jennifer Benz, Founder and Chief Strategist, Benz Communications.
Bailey Vaez is the creative thinker behind a strategic corporate wellness firm committed to enhancing employee health and organizational culture.Filled with passion for positive change, Bailey brings with her a background in Industrial Engineering from the University of Toronto, industry expertise in Six Sigma/Lean principles, and ongoing experiences as a wellness consultant.
You want an engaged, productive workplace? It all starts with a healthy employee.There are a few realities workplaces need to pay closer attention to. Consider the following facts:
· Employees are working with fewer resources and spending more than 60% of their days at work.
· Obesity, high blood pressure, anxiety/depression, diabetes type 2 and many other chronic conditions is on a rapid incline.
· Health Benefits, short term/long term disability costs are rising year after year.
· 40% of workers feel overworked, pressured and squeezed to the point of anxiety, depression & disease.
· In Canada, health & productivity costs totaled 17% of payroll vs. 8% just two years ago.
By reviewing the above statements, we hope to set the tone of our discussion. Join us for an eye opening conversation.
This week's special guest is Chris Davitt, Partner and President of Ruppert Landscape.
On tonight's show, Chris will discuss developing an employee-focused organization. How do you do it and what are the advantages?
Ruppert is a very unique culture built on hard work, high energy and attention to detail. The culture is very employee focused. Our number one asset is our employees so we devote a lot of attention to hiring employees and keeping them for life.
Some of the topics we will cover include:
• Celebrating successes and longevity
• Performance based bonus plans & discretionary bonuses
• Growth and promotion
• Opportunity for Training & Development
• Organizational / branching structure to enable autonomy
• The role of charitable giving
• Innovation: green, organic and sustainable development
Greater employee involvement and even ownership is often put forward as a more motivating and sustaining business model, but does it work? In this show we look at the evidence for the links between employee ownership and engagement. We also review the main insights generated in employee engagement over the last couple of weeks, the conversations which have been stimulated by the movement and the future events and outputs to watch out for. Special guest: Iain Hasdell, CEO Association of E
'Key Indicators and Incentive Based Reward Systems' Get To Know The Key Indicators. We all know that 'Numbers' are the written language of business; however, as with any written language, there is a difference between simply having the 'book' open on your desk and actually reading it, understanding it, and utilizing the information it is giving you. Chapters 12 & 13 of Successfully Navigating The Downturn Incentive Based Reward Systems. Utilizing incentive based rewards -in effect- gets your employees more fully engaged with the success of the your business, as if they were part owners -and in a way they are. Your employees are being rewarded for success, and so their goal becomes success, for themselves, the job, and of course for the company. Chapters 5-7 of Successfully Navigating The Downturn 'Successfully Navigating The Downturn' and other eBookPublications by Second Wind Consultants, all of which are designed to be of immediate service to the American small business owner and entrepreneur, are available to you as a FREEDOWNLOAD at our eBook resource library. Visit Don's eBook Resource Library Here
Our guest for this episode is Bob Merberg, employee wellness manager at Paychex.
Bob Merberg is a contemplative guy. His approach toward Paychex’s health and wellness program combines a balanced review of the current literature, a determination to meet the needs of Paychex’s 12,500 employees, and a commitment to satisfy the organization’s goals. Bob’s viewpoints diverge from what’s au courant in employee wellness, but that’s due to the data telling him something different from many of the latest program trends. This divergence is part of what makes Bob one of the leaders in the field. Join us as we explore with Bob the challenges of searching for what works in employee wellness.
Follow Bob on Twitter @wellwork.
Remember communist thinking Janet Hasson, publisher of the Journal News who approved voyeurism at the Journal News, allowing her communist thinking employees to map out and list the addresses of private citizens who exercise their constitutional rights to own firearms in Westchester and Rockland Counties, N.Y.?
What's good for the goose... Robert Cox of "Talk of the Sound" in Westchester, N.Y. has maped out and listed the names and addresses of the Journal News employees. Hasson doesn't like that. Neither do her employees; the same ones that thought listing the names and addresses of ligitimate American gun owners was fair game and good for a few laughs.
Who's laughing now?
Resturants that throws out food at the end of the night. Well, an employee decides that she will take it home since it was being thrown out in the trash.
Organizations that make large investments in people typically have lower employee turnover, which is linked to higher customer satisfaction and profitability. Companies are investing thousands of dollars per employee in training. Are those investments paying off? Susan McDonald Osborn, Call Center Learning Strategist, will present common flaws in training programs and provide practical strategies for ensuring that training dollars translate to performance on the call center floor Susan
Dale Carnegie Training recently released new findings on employee engagement and the results proved to be quite intriguing. The first and most dramatic finding shows that if an employee is dissatisfied with their immediate supervisor, there is an 80 percent chance that they are disengaged. The challenges for managers, supervisors, and executives can be overwhelming. Employees want to feel valued and have their managers take an interest in their personal lives, health and well-being. In
Join Donald Martin, Director, Optima EAP, as he explains what Employee Assistance Programs are and how they can help you when you need the extra support.