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Take 5 minutes from your busy business day and listen to expert business advice to grow and improve your business with Howard Lewinter.
In today's 5 Minute Business Strategy Howard talks about: Customer Service: Important Or Not Important To Your Business?
CEOs, presidents, founders, business owners across America trust Howard Lewinter's business advice to solve business problems, increase business profits and live their entrepreneurial dreams of running a successful business with less stress.
For more business tips, follow Howard on Twitter: @HowardLewinter - or connect with Howard on LinkedIn.
Dennis Reno, the Senior Vice President of Global Support Services & Customer Success at Proofpoint, shares his customer service expertise and discusses what healthcare can learn from other industries that have made "customer service" a priority.
Today's customers have multiple ways to educate themselves on products and services. It's important that front line personnel are experts in regards to being knowledgeable about their company's products and services. Join Errol and his guest Sean Hawkins, manager of the award winning call center at iContact to get tips on creating customer experience experts to insure employees confidently interact with customers.
This week Terry and Aaron dig deep into what customer service really means and how you can improve that within your business. We will discuss the do’s and don’t and solicit your feedback on things that have and have not worked for you. Also give us your best customer service experiences and your worst.
Aaron and Terry will also bring you details on things you want to discuss. Join the conversation at our Facebook or Google + Page or even hit us up on Twitter. Tell us about what you have going on in your business!
Also don't forget to join us live via the online chat below during the LIVE show.
The Customer Loyalty Playbook: 12 Game Strategies to Drive Improved Results in Your Business, focuses on customer loyalty and four infrastructure areas leading to a culture of customer loyalty: the customer experience, leadership, employee engagement, and marketing to ideal clients.
Jeri Quinn, President of Driving Improved Results, is an author, coach, consultant, and professional development expert focused on small and mid-size businesses.
Download the first chapter of The Customer Loyalty Playbook for free: www.customerloyaltyplaybook.com
Join us tonight at 6:00 pm CST at Sovereign Love Free Church for our annual "Christmas Eve Service with the Hidalgo's". Tonight we will depict the story of the birth of Christ as a family and you are invited to participate. Merry Christmas to all and to all a good night!
Word of Life Christian Ministries Sunday Worship Service
Today on Straight talk with Carly Alyssa Thorne we have Guest Corey Jahnke and talk about Leadership Customer Service.
For more on Corey Jahnke:
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Interviewer,Producer: Carly Alyssa Thorne
To become a guest on one of our Shows go to:
DISCLAIMER: We don't tell our guests what to say, they are expressing their own personal opinions. We do not discriminate against any one Religion, Faith, or ethnicity and are of the belief we are all interconnected. Any advice or subjects we discuss are of our own Personal experiences.
Customer contact personnel are an important component in creating great customer experiences. Join us with today's guest Flavio Martins - VP of Customer Support at DigiCert, Inc.- as we discuss the necessity of hiring the right people to service your customers.
Join us as guest Brendan Major is joined by Nancy Friedman, The Telephone Doctor. Nancy will teach Brendan and small business owner's everywhere the secrets of customer service and phone skills to create and retain customers. Some things that will be discussed include: The number one frustration in Customer Service of the American Public, Why some customers decide to take their business elsewhere and the best way to deal with problem customers.
About Our Guest
Nancy has appeared on hundreds of radio and TV shows, and thousands of stages worldwide. Her engaging style, practical and memorable examples, and actionable takeaways combine to make a great package for any conference or major event. When Oprah, The Today Show, CBS This Morning, Good Morning America, Good Morning Canada and Great Britain, CNN, Fox News, Wall Street Journal, USA Today and other respected publications need a customer service expert, they call on Nancy Friedman. You should, too!
The author of eight books on communications, sales, and customer service, Nancy will energize, inspire, and motivate you with tips, ideas, skills, and techniques you’ll use the rest of your life. Nancy’s keynote speaker presentations are high-energy, high in content, and best of all, high-results!
In addition to her speaking, Nancy is founder and President of Telephone Doctor Customer Service Training. Telephone Doctor continues to grow, and now includes ServiceSkills.com, an eLearning platform offering 91 training modules on customer service, customer loyalty, communications, internal customer service, sales training, and management & leadership programs. Corporate America has embraced the teachings of the Telephone Doctor. - See more at: http://www.nancyfriedman.com/about-nancy/#sthash.lyYt9mjL.dpuf