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  • 00:30

    Michele Engel on Customer Relationship Management

    in Business

    My guest today is Michele Engel, Founder, President, and CEO of a marketing consulting firm called Insightrak.  Before starting her business in 2010, she had spent 30 years working in management positions for such organizations as Tandy/Radio Shack, The American Cancer Society, UCSD, SAIC, and The Scripps Research Institute. In addition to running Insightrak, she is a Business Advisor for the San Diego Small Business Development Center and teaches marketing and business writing at San Diego Community College.


    As a marketing consultant, she specializes in marketing and sales automation systems, helping her clients discover the best software to use and customizing it to meet their needs. An early adopter of Customer Relationship Management software, she sees it as a tool that will help organizations experience a significant increase in revenues when set up and used according to best marketing practices. She hopes to turn entrepreneurs, marketers, and sales people into "followup fanatics."

  • 00:30

    Keywords In A Customer Relationship Management

    in Business

     


    If you have customers you want to set up a customer relationship management. How else could you track your  conversations, actions and results?


    So what are the keywords, trigger words or tags you want to use for better customer identification?


    Our guest is Megha Rodriguez, technology strategist, speaker and trainer. She is also lovingly referred to as the "Automation Alchemist" for her passion for helping non-techie business owerns and understand how to fine tune the chemistry of technology to automate repetitive tasks, expand their free time, boost revenue and transform their businesses into vehicles of freedom and prosperity.


    This is an episode you don't want to miss when you are serious about building up the right target market that will convert well.


    Go to my website SEO Expert Dagmar Gatell at http://dagmargatell.com for more information and check out my latest SEO blog posts.


     


     

  • 00:31

    Voice of the Customer

    in Business

    Everyone says how important the voice of the customer is but how many companies are really measuring this.  Listen to Allison and Nancy discuss some new technologys that will really measure the voice of the customer.

  • 00:29

    What type of relationship are you in?

    in Romance

    Discussio of online relationships, dating, cohabiting, and long distance relationships.

  • 00:31

    Why Internal Customer Service Is So Important

    in Business

    The TalentCulture #TChat Show is back live on Wednesday, April 29, 2015, at its new time from 1-2 pm ET (10-11 am PT).


    Last week we talked about how to deal with bad bosses, and this week going to talk about why internal customer service is so important.


    When we think of “customer service” we usually think of those to help us throughout the sales process, but service must be a total commitment not just for the front line, but for every employee of any business, from individual contributor to CEO. 


    Everyone has a customer. If it is not the outside customer, then it is the internal customer — anyone within an organization who at any time is dependent on anyone else within the organization.


    This is the root of internal service. It is the understanding that everybody supports everybody else in the organization.


    Join TalentCulture #TChat Show co-founders and co-hosts Meghan M. Biro and Kevin W. Grossman as we talk about why internal customer service is so important with this week’s guest: Shep Hyken, Chief Amazement Officer at Shepard Presentations, customer service expert, keynote speaker and New York Times and Wall Street Journal bestselling business author.


    Thank you to all our TalentCulture sponsors and partners: Dice, Jibe, TalentWise, Hootsuite, IBM, CareerBuilder, PeopleFluent, Predictive Analytics World for Workforce and HRmarketer Insight. Plus, we're big CandE supporters!

  • 01:36

    Relationship Central: Showing Appreciation in Marriage

    in Relationships

    What is appreciation? How can we show it in marriage? Many career women feel that their husband's are insensitive to the fact that she works so hard. Just the same, there are brothers out there who hate to come home from work to a "nagging wife." Everyone wants to feel appreciated for who they are and what they do. We want to hear your ideas on how to show it

  • 00:10

    7 Time Management Success Tips

    in Women

    Join author, coach and mentor to women in business Sharon Michaels as she shares seven tried and true time management tips that will have you getting more done in less time. Get ready to listen with pen and paper because you're going to want to make notes and jot down a few "aha's." It's all about Women Enjoying Success!


     


    You'll want to purchase your copy of Sharon's Paperback and Kindle book, 21 Days to Living Your Dreams  available on Amazon.com.


    AND her newest Paperback and Kindle 31 Days to Network Marketing Success available on Amazon.com


    Read Sharon's blog - http://WomenWhoWantToSuccessfullyWorkForThemselves.com


    Sharon's Newsletter - http://UnlimitedSuccessForWomen.com


     


    Note: As the author and an affiliate of Amazon.com I will receive a commission when you purchase my books.

  • 00:33

    TD28: Management and Leadership - What's the Difference?

    in Entertainment

    There's been a lot of talk about the difference between management and leadership and which one is more important.


    Many business classes and management courses try to address this.


    Derek and Tim have decided to draw from their experience in the military to define both ideas and explain the significant value each one has.


    Enjoy.

  • 02:01

    Next On Relationship Tuesday…

    in Radio

    A man that has very little or anything at all to offer a woman financially, usually has exemplary intimacy skills... is this true for both men and women? Everyone wants security in a relationship, however how often do we trade off financial security for lack luster intimacy? Can we ever have both? Men many of us have a woman who can not cook or clean but is awesome in bed. Ladies how many of you marry or date ugly man with money but cant stand when he touches you? Tonight we will discuss and ask the Question What is it WE REALLY want??? Do you love me or all this money? Many people say they can look past the looks of a person and just love them for that money aspect! But, ladies what if your head game and Nana game ain't right? fellas you don't have that long D and you faking it till you make it! In essence why fabricate and perpetrate lies when yall not bringing it! Thoughts? As always we bring to you the lastest and greatest in Sports, Entertainment, News and Political Commentary with our dose or dark humor. www.realtalkallthetime.com 100% Real Unpolished, Unrehearsed and Unapologetic. Real Talk For Real people. The call in is 347-637-3010 Tuesday 7:30pm May 5th CINCO De MAYO

  • 00:30

    Food Nation Food Talk Radio EP #34 Restaurant Management

    in Food

    Food Nation Food Talk Radio EP #34 Restaurant Management


    Horror Stories That’ll Make You Want To Quit Your Job
    How Your Favorite Restaurant Went From Hotspot to Failure
    Hooters Waitress Fired for Dyeing Her Hair Wins Discrimination Suit
    Raising Beef Prices and what the restaurants will be doing
    2015 Restaurant trends


    Food and fun is all we will be serving. A little behind the scenes action will be discussed and talked about. We love sharing our behind the closed doors restaurant industry knowledge with all out our listeners. You culinary complete us! Stay tuned for Food Nation Food Talk Radio, where we celebrate food with you! Chef Shawn and Tech Rob once again rockin the Casbah! And yes Chef Shawn does have a 2 year College diploma in Culinary Management! Say what? Who knew? A certified Chef/Cook and a Management diploma? This will be a 202 class....  Restaurant Schools in peeps!


     

  • 01:38

    Relationship Central: When is Divorce Okay, If At All?

    in Relationships

    Any married couple knows that staying together gets hard. Especially when differences come into play and get out of hand. Not everyone knows how to "agree to disagree." We harbor feelings that should have been let go. Sometimes adultery has been committed and keeps coming up every time an argument ensues. Has it really gotten so bad that divorce is inevitable? Is divorce acceptable? If so, at what point. In this episode, Dr. & Lady Newells outline the biblical and practical answers to these questions!