Driving Profit through Optimal Customer Experiences in 2012

Kathy’s marketing credentials are from the prestigious British Charted Institute of Marketing, and she has consulted throughout Europe. She has held workshops for a wide variety of clients ranging from corporate presentations to giants like American Express, IBM UK and the Helpdesk User Group, to highly personalized services for small
and modest sized companies.

Kathy is active with many organizations worldwide. She is currently on the Board of the Central Pinellas Chamber of Commerce; a member of the American Marketing Association’s Tampa Bay Chapter and serves on the
Everest University Advisory Committee. Kathy regularly provides a workshop to Worknet Pinellas Professional Division for executives in transition, conducts community workshops for the United Way of Tampa Bay, and speaks to other groups throughout the Tampa Bay Region.

Her passion is to ensure that businesses are reaching out to their customers in the right way, at the right time, and as often as their business dictates. This passion led Kathy to launch Spectrum Strategy Resources, an organization devoted to providing business development
solutions.

Contact Info:
Kathy Pabst Robshaw
kathy@spectrumsr.com
www.spectrumstrategyresources.com.