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We live in a microwave society and people want low prices with quality& kindness to go with it .Even though we have this franchise ,Sam's club and Walmart are not quality when it comes customer service. Its convient for some,but for others it s a mess trying to shop and get out in minutes and the workers I have found out is under paid. My take as a shopper may be different from your view but I'm more old school when it comes to saving money. I still like to put things on lay away, not only on holidays but maybe during the week before rent time or an electric bill and pick up APC or smartphone later, Walmart has eliminated this franchise. I believe a business should be well rounded even if you have replacement plan if you can't afford it now'the sales people should be patient for the customer to return.,