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In this episode of Lykken on Lending David will interview a special guest for the Hot Topic segment with the aim of having a discussion on how Digital Mortgage and user experience need to go hand in hand in improving underwriting, creating more satisfied borrowers, and more happy and productive employees. Frank Poiesz, Managing Director of Product Development for Black Knight Inc. Origination Technologies division responsible for its digital origination products and the company’s artificial intelligence platform - AIVA. Frank is a mortgage banking innovator with a 30+ year track record of delivering technology solutions for origination sales.