Turning the Curve

Today’s episode of “Making your work count” will feature the creator of Results-Based Accountability (RBA) and my good friend, Mark Friedman.  

Mark Friedman is a speaker, consultant and author of the book “Trying Hard is Not Good Enough: How to Produce Measurable Improvements for Customers and Communities”. Mr. Friedman directs the Fiscal Policy Studies Institute (FPSI) in Santa Fe, New Mexico, and has provided training and consultation on Results Accountability around the world. 

We will be talking about the key concepts of RBA and focusing on using RBA’s “turn the curve” thinking as way to make a difference with your work.