ITT 018: Instagram ranting, robotic buses, and scratched hard drives

This week, In Tech Today started a new Instagram account. Two minutes later, it was banned from the platform. As it turns out, it's a problem affecting thousands of Instagram users, and it could affect YOU! How is it happening, what did we have to do to solve the issue, and do the powers that be at Instagram and Facebook need to fix it?

Also, Transport for London (TfL) has launched a new chatbot, allowing you to chat to an artificial intelligence on Facebook Messenger and ask about the bus timetable. We want to know what TfL is trying to achieve with this, when there are already a million and one ways to check the bus network. Is another layer of automation in customer service just going to serve to peeve people off?

We also take a look at BT's latest superfast broadband technology and have a whinge at how bad consumer broadband is in the UK, and our Techno Dinosaur, Michele, has heard a rumour that she could be inadvertently scratching her laptop hard drive. Is this true? Could you be accidentally destroying the data on your computer?

Recorded on 15 June 2017 at Park Town Studios, London, England. All rights reserved.

Music: "Nano Hoedown", "Wagon Wheel", "Wagon Wheel - Electronic"; Kevin MacLeod (incompetech.com); Licensed under Creative Commons: By Attribution 3.0; http://creativecommons.org/licenses/by/3.0/