Are you shocked when a friend or loved one reacts badly to something you said that was ordinary and honest?
Are you caught wondering how your innocent remarks could anger or upset your loved one?
Do you feel like you are being made responsible for their bad feelings even though you had no intention of causing hurt or pain?
You may think you have no choice but to apologize for something you didn't do, or just reassure, explain and placate to dampen down the huge negative reaction to your innocent words.
But those choices don't lessen the chances of such misunderstandings from happening over and over again.
Listen to part 14 of my series on managing bad feelings, and learn how to tackle these uncomfortable moments when you feel bad about yourself and want to take it all back.
You will discover the one phrase you need to use to stop the cycle of bad reaction and open up a dialogue that can promote a more accurate understanding of your intentions.
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