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Mary Mussard is my guest. A graduate of The John E. Anderson Graduate School of Management at UCLA, Mary has over 20 years of experience in marketing, operations and general management in the private and public business sectors. She is a strong and diversified professional skilled at initiating and developing solid business relationships, win-win solutions and produces results while maintaining focus on the bottom-line. Mary possesses distinctive expertise in formulating multifaceted strategies and deploying ERP and CRM solutions to support overall business objectives. She is a positive, energetic and passionate person with numerous successes in P&L turn-a-rounds, high ROI marketing campaigns, several business, technology and marketing related awards and significant increases in customer satisfaction ratings.