Our Terms of Use and Privacy Policy have changed. We think you'll like them better this way.

CX + EX = Success

  • Broadcast in Business
BenchmarkPortal

BenchmarkPortal

×  

Follow This Show

If you liked this show, you should follow BenchmarkPortal.
h:70031
s:11829228
archived

If you are measuring your customer experience and not measuring your employee experience you are missing a great opportunity to discover the gaps in critical issues like customer loyalty and employee loyalty. As the saying goes, if you don’t measure, you cant manage.

Facebook comments

Available when logged-in to Facebook and if Targeting Cookies are enabled