Sybil Stershic: Share Of Mind,Share Of Heart

Founder and CEO of Quality Service Marketing and author of Share of Mind, Share of Heart, Sybil Stershic describes the key marketing tools for building engagement in non-profit organizations. Sybil Stershic provides the strategies and techniques for strengthening the organizational mission through improved marketing, brand enhancement, and personal engagement. Sybil shares ideas for improving the non-profit customer experience, and for engaging staff and volunteers to improve the organizational image and brand. Sybil offers advice for engaging and aligning actions with the organizational mission and for getting all stakeholders on the same page. Learn how to build relationships between staff and volunteers to ensure that the non-profit becomes a point of connection and engagement for all.