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Strategic Dining Services-Changing Dining Services in the Retirement Industry

  • Broadcast in Caregiving
The Dementia Whisperer

The Dementia Whisperer


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Strategic Dining Services is committed to changing dining services in the retirement industry into a dining experience with a hospitality style that residents boast about, employees are engaged in and owners benefit through increased customer satisfaction.  

Most companies in the retirement industry focus their resources in sales training, state regulation compliance preparation and human resource related topics.  The community’s dining service team typically receives training and support from purveyors or a food management company, who are not focused on community success goals but rather on their own company compliance and basic standards, which they apply to all of their customers. The area of dining services is the largest operational expense and arguably the largest impact on resident satisfaction for the community. Most often, training in creating a quality dining experience through food preparation techniques, kitchen efficiencies, plate presentation and service standards are a low priority or left undone.

Strategic provides dining service and hospitality management support according to the unique needs of our clients. The Strategic difference in the support delivered not only focuses on successful systems, techniques and tools, but improves the community’s outcome in quality dining experiences, community cost savings, increased resident referrals, as well as resident and employee satisfaction. And Strategic is reaching out to Ms. Wayman to discuss learning better dining with dementia strategies based on her program and book-A Loving Approach to Dementia Care!

Call in LIVE at 1-929-477-1393 and share your dementia care journey-or-download this episode to listen later at your convenience.  For previous episodes visit www.laurawayman.com-click on the radio button-choose from the list.

For a free educational webinar-Successful Caregiving Strategies-visit www.laurawayman.com/webinar

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