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Best Practices for Achieving a High Performance Call Center

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Six Sigma IQ

Six Sigma IQ

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Wanting to find out how to take your call center to the next level in performance? Listen to this Profit through Process podcast. Genna Weiss of Six Sigma IQ speaks with Vivian Blade, President and CEO of EiGL Consulting, LLC. Blade discusses the best practices you need to follow to pull your call center into the 21st century.

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